:root{--bg:#191817;--s1:#211f1d;--s2:#2a2826;--s3:#34312e;--line:#3a3633;--line2:#4b4642;--fg:#ede9e3;--muted:#aaa49c;--coral:#d97757;--coral-ink:#c4613f;--on-coral:#1b120d;--teal:#4fb3a6;--ok:#6cc48f;--ok-bg:#1f3a2a;--bad:#e27070;--bad-bg:#3b2222;--warn:#e6b35a;--warn-bg:#3b321c;--focus:#d97757}
[data-theme="light"]{--bg:#f3f0ea;--s1:#fff;--s2:#f4f0ea;--s3:#e9e3da;--line:#e1dad0;--line2:#cbc2b5;--fg:#1d1b18;--muted:#5f5a52;--on-coral:#fff;--ok-bg:#e3f3e8;--bad-bg:#fbe5e5;--warn-bg:#fbf0d8}
*{box-sizing:border-box}
html,body{margin:0;height:100%;background:var(--bg);color:var(--fg);font-family:'Geist','IBM Plex Sans Arabic',system-ui,-apple-system,sans-serif;font-size:14.5px;-webkit-font-smoothing:antialiased}
button,select,textarea,input{font:inherit;color:inherit}
button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}
:focus-visible{outline:2px solid var(--focus);outline-offset:2px}
[hidden]{display:none!important}
a{color:var(--teal)}
.mono{font-family:'Geist Mono',ui-monospace,Menlo,monospace}
.muted{color:var(--muted)}
.lbl{font-size:11px;letter-spacing:.09em;text-transform:uppercase;font-weight:600;color:var(--muted);margin:0}
.card{background:var(--s1);border:1px solid var(--line);border-radius:14px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:38px;padding:0 14px;border-radius:10px;border:1px solid var(--line);background:var(--s2);color:var(--fg);font-weight:500;white-space:nowrap}
.btn:hover:not(:disabled){background:var(--s3)}
.btn-primary{background:var(--coral);border-color:var(--coral);color:var(--on-coral);font-weight:600}
.btn-primary:hover:not(:disabled){background:var(--coral-ink)}
.btn-ok{background:var(--ok-bg);border-color:var(--ok);color:var(--ok);font-weight:600}
.btn-danger{background:var(--bad-bg);border-color:var(--bad);color:var(--bad);font-weight:600}
.ibtn{width:38px;padding:0}.ghost{background:transparent;border-color:transparent}.sm{min-height:30px;padding:0 10px;font-size:12.5px}
.field{width:100%;min-height:40px;padding:8px 12px;border-radius:10px;border:1px solid var(--line);background:var(--s2);color:var(--fg)}
textarea.field{resize:vertical;line-height:1.5}
.pill{display:inline-flex;align-items:center;gap:6px;height:22px;padding:0 8px;border-radius:999px;font-size:11px;font-weight:600;letter-spacing:.04em;white-space:nowrap;background:var(--s3);color:var(--muted)}
.pill.new,.pill.draft{background:var(--warn-bg);color:var(--warn)}
.pill.validated,.pill.drafted{background:#1e2f3d;color:#7fb8e6}
.pill.sent,.pill.answered{background:var(--ok-bg);color:var(--ok)}
.pill.rejected,.pill.failed{background:var(--bad-bg);color:var(--bad)}
.pill.archived{opacity:.6}
.dot{width:8px;height:8px;border-radius:50%;display:inline-block;flex:0 0 8px;background:var(--muted)}
.dot.ok{background:var(--ok)}.dot.bad{background:var(--bad)}.dot.busy{background:var(--warn);animation:pulse 1.4s infinite}
@keyframes pulse{50%{opacity:.3}}

/* ---------- connexion ---------- */
#login{min-height:100dvh;display:flex;flex-wrap:wrap}
.login-brand{flex:1 1 380px;display:flex;flex-direction:column;justify-content:space-between;gap:40px;padding:48px;background:var(--s1);border-right:1px solid var(--line)}
.login-brand h1{font-size:30px;margin:12px 0 6px}
.logo{display:inline-flex;align-items:center;gap:10px;font-weight:700;letter-spacing:.02em}
.logo b{display:inline-flex;width:34px;height:34px;align-items:center;justify-content:center;border-radius:9px;background:var(--coral);color:var(--on-coral)}
.login-main{flex:1 1 420px;display:flex;align-items:center;justify-content:center;padding:40px 20px}
.login-box{width:100%;max-width:380px;display:flex;flex-direction:column;gap:16px}
.who-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}
.who{display:flex;flex-direction:column;align-items:center;gap:6px;padding:12px 6px;border:1px solid var(--line);border-radius:12px;background:var(--s2);cursor:pointer}
.who input{display:none}.who .av{width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;background:var(--s3)}
.who:has(input:checked){border-color:var(--coral);background:var(--s3)}
.who:has(input:checked) .av{background:var(--coral);color:var(--on-coral)}
.err{color:var(--bad);font-size:13px;min-height:18px}

/* ---------- application ---------- */
#app{display:flex;flex-direction:column;height:100dvh}
.topbar{display:flex;align-items:center;gap:10px;padding:8px 14px;border-bottom:1px solid var(--line);background:var(--s1)}
.topbar .spacer{flex:1}
.status{display:flex;align-items:center;gap:8px;font-size:12.5px;color:var(--muted)}
.layout{flex:1;display:grid;grid-template-columns:300px minmax(0,1fr) 380px;min-height:0}
.col{display:flex;flex-direction:column;gap:10px;padding:10px;overflow:auto;min-height:0}
#left{border-right:1px solid var(--line)}#right{border-left:1px solid var(--line)}
.panel{display:flex;flex-direction:column;gap:8px;padding:12px}
.panel-head{display:flex;align-items:center;gap:8px}
.panel-head .lbl{flex:1}
.list{display:flex;flex-direction:column;gap:4px}
.item{display:flex;flex-direction:column;gap:3px;padding:9px 10px;border-radius:10px;border:1px solid transparent;cursor:pointer;background:transparent}
.item:hover{background:var(--s2)}.item.active{background:var(--s2);border-color:var(--line2)}
.item .t{display:flex;align-items:center;gap:6px;font-weight:600;font-size:13.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.item .t span.name{overflow:hidden;text-overflow:ellipsis;flex:1}
.item .s{font-size:12.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.item .m{display:flex;gap:6px;align-items:center;font-size:11.5px;color:var(--muted)}
.item.unread .t{color:var(--coral)}
.tabs{display:flex;gap:4px;flex-wrap:wrap}
.tab{min-height:28px;padding:0 10px;border-radius:999px;border:1px solid var(--line);background:transparent;font-size:12px;color:var(--muted)}
.tab[aria-pressed="true"]{background:var(--fg);color:var(--bg);border-color:var(--fg)}

/* centre : conversation */
#center{display:flex;flex-direction:column;min-height:0;padding:10px;gap:10px}
.thread{flex:1;min-height:0;display:flex;flex-direction:column}
.conv{flex:1;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:10px}
.row{display:flex;gap:10px;max-width:92%}
.row.user{align-self:flex-end;flex-direction:row-reverse}
.row .av{width:30px;height:30px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-weight:700;flex:0 0 30px;background:var(--s3);font-size:13px}
.row.user .av{background:var(--coral);color:var(--on-coral)}
.row.agent .av{background:#2d4a46;color:var(--teal)}
.bubble{padding:10px 13px;border-radius:12px;background:var(--s2);white-space:pre-wrap;line-height:1.5;overflow-wrap:anywhere}
.row.user .bubble{background:var(--s3)}
.bubble.cursor::after{content:'▍';color:var(--teal);animation:pulse 1s infinite}
.note{font-size:12px;color:var(--muted);padding:3px 10px;border-left:2px solid var(--line2);white-space:pre-wrap;overflow-wrap:anywhere}
.note.tool{font-family:'Geist Mono',monospace;font-size:11.5px}
.note.result{border-color:var(--bad);color:var(--bad)}
.note.ok{border-color:var(--ok);color:var(--ok)}
.welcome{margin:auto;text-align:center;color:var(--muted);max-width:420px;line-height:1.6}
.composer{display:flex;flex-direction:column;gap:8px;padding:10px}
.composer textarea{min-height:56px;max-height:200px;border:0;background:transparent;resize:none;padding:6px 8px;width:100%}
.composer .bar{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.composer select{height:34px;border-radius:9px;border:1px solid var(--line);background:var(--s2);padding:0 8px;font-size:12.5px}
.ctx{display:flex;align-items:center;gap:8px;padding:8px 12px;border-radius:10px;background:var(--s2);font-size:12.5px}
.ctx .x{margin-left:auto}
.atts{display:flex;gap:6px;flex-wrap:wrap}
.att{display:inline-flex;align-items:center;gap:6px;padding:4px 8px;border-radius:8px;background:var(--s2);font-size:12px;border:1px solid var(--line)}

/* droite : offre */
.editor{display:flex;flex-direction:column;gap:8px}
.editor label{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--muted)}
.editor .actions{display:flex;gap:6px;flex-wrap:wrap}
.hist{font-size:11.5px;color:var(--muted);display:flex;flex-direction:column;gap:2px}
.msgview{display:flex;flex-direction:column;gap:8px;padding:12px}
.msgview .body{white-space:pre-wrap;line-height:1.5;max-height:40vh;overflow:auto;padding:10px;border-radius:10px;background:var(--s2);font-size:13.5px}
.kv{display:grid;grid-template-columns:auto 1fr;gap:3px 10px;font-size:12.5px}
.kv span:nth-child(odd){color:var(--muted)}
.overlay{position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:9}
.modal{position:fixed;inset:0;display:flex;align-items:center;justify-content:center;z-index:10;padding:16px}
.modal .box{width:100%;max-width:460px;display:flex;flex-direction:column;gap:12px;padding:20px}
.only-mobile{display:none}
@media (max-width:1100px){.layout{grid-template-columns:260px minmax(0,1fr)}#right{position:fixed;top:0;right:0;bottom:0;width:min(420px,95vw);background:var(--bg);z-index:11;transform:translateX(100%);transition:transform .2s}#right.open{transform:none}}
@media (max-width:760px){.layout{grid-template-columns:minmax(0,1fr)}#left{position:fixed;top:0;left:0;bottom:0;width:min(340px,92vw);background:var(--bg);z-index:11;transform:translateX(-100%);transition:transform .2s}#left.open{transform:none}.only-mobile{display:inline-flex}.hide-mobile{display:none!important}.row{max-width:100%}}